PuraGrada FAQ
At PuraGrada, we want to make sure that your experience with us is as easy and enjoyable as possible. We know that you may have some questions about our products and services, so we have compiled the answers to the most frequently asked questions here. If you can't find what you're looking for, don't hesitate to contact us through our social media or email.
We are here to help you!
PuraGrada is a project dedicated to the sale of posters that celebrate the essence and history of the most modest football clubs. We focus on capturing the moments and identity of teams that, although they are not always in the spotlight, are the heart of football.
Each design is a limited edition of just 25 copies. Of these, 23 are available to fans, while the remaining 2 are reserved for archival purposes and for the player in question, who has the option of receiving his own print.
You can purchase our prints directly from our website. Simply select the design you like, add to cart and follow the steps to complete your purchase safely.
Currently, we only ship within Spain. We are working to expand our shipping options in the future, but at the moment, we can only ship to addresses within Spain.
We ship via reliable courier companies. Delivery time depends on your location, but usually varies between 5 and 15 business days.
At PuraGrada we try to satisfy as many fans as possible. If you think we are missing a poster or have a design suggestion, contact us on Instagram and we will do our best to create it.
We accept a variety of payment methods including credit and debit cards, PayPal and other secure online payment services. Details will be provided at checkout.
If your print arrives damaged, please contact us immediately with photos of the damage and your order number. We will work with you to resolve the issue as quickly as possible, either with a replacement or refund.
Due to the limited nature of our products, we do not accept returns for change of mind. However, if you have any issues with your order, please contact us and we will do our best to help.